Answers you can reread
Everything I send is written down. You can put it beside your own paperwork, show it to someone in your family, and come back to it once the deadline is closer.
About me
One person, one subject, and enough time for the questions that never fit into a short reply.
Who you are writing to
I started this because the letters kept winning
People I knew were opening thick envelopes every autumn and putting them straight back in the drawer. Not because they were careless, but because nothing in them explained what the change actually meant for the doctor they see or the medicine they pick up. So I made a place where those envelopes get opened one at a time and turned back into plain language.
Everything here comes from me. I read the plan documents, I check the drug lists, and I write the answer myself. There is no queue you sit in and no script I read from, which also means I say so plainly when a question is outside what I know.
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What that looks like
Three habits I keep to
None of this is complicated. It is just the way I would want somebody to handle it if the envelope were mine.
Your list before any plan
The doctors you already trust and the prescriptions you already take come first. A plan gets measured against that list, never the other way around.
Nothing rushed into
If you need a week to think, take the week. I would rather answer the same question twice than watch someone pick in a hurry and regret it later.
How it goes
Four steps from the first letter to a settled choice
There is no rush here. Each step waits until you are ready for the next one, and I am a message away at every point.
Sign up and save
Your doctors, your medicine list and the dates that apply to you go in one place, so nothing lives on a scrap of paper.
Go through each part
Original Medicare, Advantage, Supplement and Part D each get their own look, measured against the list you saved.
Ask me what is unclear
Send a question about any plan detail and I answer in writing, so you can come back to it as often as you like.
Enroll when ready
Once the choice is settled, enrollment goes through Social Security or Medicare itself. I stay around for the yearly notice that follows.
Plain terms
Where my help starts and stops
Worth reading before you send me anything, so there are no surprises about what I can and cannot do.
What I actually do
I break the coverage choices into pieces you can weigh one at a time: the hospital side, the medical side, the bundled private plans, the stand alone drug coverage, and what each one asks of you in monthly and per visit costs.
What I stay out of
I am not a government office and I do not process enrollments. That step happens through Social Security or through Medicare itself, and I will point you to the right place for it rather than stand in the middle of it.
How a question reaches me
Write to me through the contact page or from your account once you have signed up. Put the plan name in if you have it, along with the medicines and doctors that matter to you, and I can answer with something specific instead of something general.
What happens later on
Coverage shifts a little every year, so the notice that lands in your mailbox is worth a second look. When it arrives you can send it over and I go through what moved with you, whether that changes anything for you, and what your options are if it does.
Bring me the part that is bothering you
Set up an account, save the details that apply to you, and start with whichever piece is keeping you up at night. The rest can wait its turn.
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